Privacy Policy

Justino Chiropractic and Wellness Center
Effective Date: August 16, 2026

Justino Chiropractic and Wellness Center, operated by Vincent A. Justino, D.C., P.C. ("we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide to us.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Justino Chiropractic and Wellness Center does not share or sell customer mobile information, including phone numbers, SMS opt-in data, or consent records, to third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers and messaging providers as necessary to deliver the text messaging services requested by you.

1. Information We Collect

We may collect information you voluntarily provide to us, including:

Personal Information:

Name

Email address

Phone number

Physical address, when applicable

Appointment request information

Communication preferences

SMS and email consent records

Website and Device Information:

IP address

Browser type

Device information

Website usage and interaction data

Cookies and similar technologies

Customer Communications:

Records of inquiries and appointment requests

Scheduling information

Communications with our office

Service preferences

Feedback you voluntarily provide

We do not collect payment information through this website.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and appointment requests

Schedule, confirm, and manage appointments

Provide customer and patient support

Communicate important information related to your requests or services

Send appointment reminders and scheduling updates

Send marketing or promotional communications when you have provided the appropriate consent

Improve our website and services

Maintain records of communication preferences and consent

Protect our website, systems, and users from misuse or fraudulent activity

Comply with applicable legal and regulatory obligations

3. SMS Messaging & Compliance

Text Message Program Terms

If you provide the appropriate consent to receive SMS messages from Justino Chiropractic and Wellness Center, you may receive text messages related to your interactions with our practice.

Depending on the consent you provide, messages may include appointment requests, scheduling communications, appointment reminders, customer support, service-related updates, and marketing or promotional communications.

Opt-In & Consent

We send SMS messages only when the appropriate consent has been provided or where otherwise permitted by applicable law.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Where marketing messages are offered, consent for marketing communications may be collected separately from consent for non-marketing communications.

We may maintain records of SMS consent and opt-in activity.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP.

After opting out, you may receive a confirmation that your request has been processed. You will no longer receive messages covered by that opt-out unless you subsequently provide consent again.

Message Frequency

Message frequency varies depending on your interactions with Justino Chiropractic and Wellness Center and the communications you have consented to receive.

Message and data rates may apply.

Help & Support

Reply HELP for assistance or contact us at:

Phone: (845) 255-5733
Email: [email protected]

Carrier Information

Wireless carriers are not liable for delayed or undelivered messages.

4. SMS Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers and subcontractors that support our operations, such as customer service, communications, scheduling, hosting, and text messaging providers, solely as necessary to provide those services.

All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. SMS opt-in information and consent will not be sold or shared with third parties for their own marketing or promotional purposes.

5. Information Sharing & Disclosure

We do not sell or rent your personal information.

We may disclose information in limited circumstances, including:

Service Providers

We may use service providers that help us operate our website, communications, appointment scheduling, analytics, and other business functions.

These providers may access information only as reasonably necessary to perform services on our behalf and subject to applicable contractual and legal requirements.

Messaging Providers

We may provide necessary information to telecommunications providers, messaging platforms, aggregators, and related service providers solely as necessary to deliver communications you have requested or consented to receive.

Legal Requirements

We may disclose information when required by applicable law, regulation, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, safety, property, patients, or others.

Business Transfers

Information may be transferred in connection with a merger, acquisition, reorganization, or sale of all or part of the business, subject to applicable privacy requirements.

Text messaging originator opt-in data and consent are excluded from sharing with third parties for marketing or promotional purposes.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Understand website traffic and usage

Improve website functionality

Remember user preferences

Measure website and advertising performance

Understand how visitors interact with our website

You may control certain cookies through your browser settings. Disabling cookies may affect some website functionality.

8. Your Choices

Depending on applicable law and the circumstances, you may request to:

Access or update certain personal information

Request deletion of certain personal information

Withdraw consent for future communications

Opt out of marketing emails using the unsubscribe mechanism provided

Opt out of SMS messages by replying STOP

Ask questions about how we handle your information

To make a privacy-related request, contact us using the information below.

9. Third-Party Links

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices of third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal requirements.

The latest version will be posted on our website with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Justino Chiropractic and Wellness Center
Operated by Vincent A. Justino, D.C., P.C.

Address:
1-3 Henry W Dubois Dr #3A
New Paltz, NY 12561

Office Phone: (845) 255-5733
Email: [email protected]
Website: justinochiropractic.com